Privacy Policy

 Privacy Policy

Last updated: 01.05.2026

WHO WE ARE

G&B Autos Ltd ("we", "us", "our") is a car garage based at Unit 12 Little Burrowfield, Welwyn Garden City, Hertfordshire, AL7 4SW, United Kingdom. We are the data controller responsible for your personal data when you use this website or contact us.

Contact: 01707 707110 | Gbautos12@gmail.com

WHAT INFORMATION WE COLLECT

We collect personal data when you:

• Fill in a form on this website (e.g. booking a service, requesting a quote)
• Contact us by phone, email, or WhatsApp
• Browse our website (via cookies and analytics tools - see below)

This may include: your name, phone number, email address, vehicle registration, make and model, and any details you choose to share about the work you need.

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to your enquiry or booking request
• Provide and manage our services to you
• Contact you about your vehicle or appointment
• Improve our website, based on how visitors use it (via analytics)

We do not sell your personal data to third parties.

LEGAL BASIS FOR PROCESSING

We process your data on the basis of:

• Contract — to provide the service you've requested
• Legitimate interest — to respond to enquiries and improve our service
• Consent — for optional marketing communications and non-essential cookies, where applicable

COOKIES AND ANALYTICS 

Our website uses cookies and similar technologies, including Google Analytics and Google Tag Manager, Google Ads / Meta Pixel  to understand how visitors use our site.  You can control or disable cookies through your browser settings. Where required by law, we will ask for your consent before setting non-essential cookies.

THIRD PARTIES WE SHARE DATA WITH

• Google (Analytics, Tag Manager, Reviews/Business Profile) — to understand site traffic and display reviews
• Garage management / booking software, if/when adopted 

We only share what's necessary for these services to function, and we don't allow third parties to use your data for their own marketing purposes.

HOW LONG WE KEEP YOUR DATA

We keep your personal data only as long as necessary to provide our services and meet our legal obligations (for example, HMRC record-keeping requirements).

YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data, where applicable
• Object to or restrict certain processing
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at Gbautos12@gmail.com.

COMPLAINTS

If you're unhappy with how we've handled your data, you have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)ico.org.uk | 0303 123 1113

CHANGES TO THIS POLICY

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent version.